LNL Solutions
Terms of Service
Last Updated: June 25, 2026
1. Agreement to Terms
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “client,” or “user”) and LNL Solutions (“we,” “us,” or “our”), governing your access to and use of our website at https://lnlsolutions.services (the “Site”) and our website development, marketing automation, AI integration, and related services (collectively, the “Services”), including any SMS/text messaging communications sent in connection with the Services.
By accessing the Site, engaging our Services, submitting a form, signing a proposal or service agreement, or opting in to receive SMS messages from us, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, available at https://lnlsolutions.services/privacy-policy. If you do not agree to these Terms, you must not access the Site or use the Services.
We may update these Terms from time to time. Material changes will be reflected by a revised “Last Updated” date. Continued use of the Site or Services after changes are posted constitutes acceptance of the revised Terms.
2. Description of Services
LNL Solutions provides marketing technology and automation services to small businesses, primarily home service trades (such as plumbing, electrical, HVAC, landscaping, roofing, and handyman businesses). Our Services may include:
Website design, development, and hosting setup
Marketing automation and customer relationship management (CRM) configuration, built on the GoHighLevel platform
AI-driven tools for lead capture, follow-up, and customer communication
SMS and email messaging campaign setup and management
Related consulting, onboarding, and support services
Specific deliverables, timelines, and pricing for any engagement will be set out in a separate proposal, invoice, or service agreement between you and LNL Solutions. In the event of a conflict between these Terms and a signed service agreement, the signed service agreement will govern with respect to the subject matter it specifically addresses.
3. User Responsibilities
When using our Site or Services, you agree to:
Provide accurate, current, and complete information, including contact and billing information
Maintain the confidentiality of any account credentials, including those used to access GoHighLevel sub-accounts we configure on your behalf
Obtain all consents required by law before providing us with any third party's contact information (for example, customer phone numbers) for use in SMS or email campaigns
Comply with all applicable laws, including telemarketing, anti-spam, and data privacy laws (such as the TCPA, CAN-SPAM Act, and applicable state privacy laws) in connection with any campaigns we help you operate
Promptly notify us of any unauthorized use of your account or any other security concern
You are solely responsible for the accuracy and legality of any content, contact lists, or messaging campaigns you direct us to send or configure on your behalf.
4. Acceptable Use
You agree not to use our Site or Services to:
Violate any applicable local, state, federal, or international law or regulation
Send unsolicited messages to recipients who have not provided proper consent
Transmit any content that is unlawful, harassing, defamatory, deceptive, or fraudulent
Interfere with or disrupt the integrity or performance of the Site, Services, or GoHighLevel platform
Attempt to gain unauthorized access to any systems, accounts, or data not belonging to you
Use the Services to transmit malware, spam, or other harmful or disruptive content
Misrepresent your identity or affiliation with any person or entity
We reserve the right to suspend or terminate access to the Services for any user who violates this Acceptable Use section.
5. SMS Messaging Terms
This section governs any SMS/text messaging program operated by LNL Solutions, including messages sent to you as our client and, where applicable, to end customers through campaigns we configure on your behalf.
a. Consent and Opt-In
By providing a mobile phone number and affirmatively opting in (such as by submitting a web form, checking a consent checkbox, or replying to an initial opt-in message), the recipient consents to receive SMS text messages from LNL Solutions. Consent to receive SMS messages is not a condition of purchasing any goods or services.
b. Message Types
Our SMS program may send the following types of messages:
Appointment reminders and scheduling notifications
Billing and invoice notices
Marketing and promotional offers, where the recipient has opted in to promotional messaging
c. Message Frequency
Message frequency varies depending on the type of communication and your interactions with us. Recipients may receive multiple messages per month depending on active appointments, billing cycles, or campaign activity.
d. Message and Data Rates
Message and data rates may apply, as determined by the recipient's mobile carrier. Standard text messaging rates from your carrier will apply to all SMS correspondence.
e. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying “STOP” to any message received. After replying “STOP,” you will receive one final confirmation message, and no further SMS messages will be sent unless you opt in again.
f. Help Instructions
For assistance or additional information about our SMS program, reply “HELP” to any message, or contact us directly using the information in Section 11 of these Terms.
g. Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages. We are not responsible for any delays in, or failures of, message delivery that result from circumstances beyond our reasonable control, including carrier network issues, device settings, or recipient connectivity.
h. Privacy
Mobile phone numbers and SMS consent are handled in accordance with our Privacy Policy, available at https://lnlsolutions.services/privacy-policy.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
6. Intellectual Property
All content on the Site, including text, graphics, logos, software, and design elements, is the property of LNL Solutions or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any portion of the Site without our prior written consent.
Upon full payment for a completed website or deliverable, we grant you a license to use the final deliverable for your own business purposes, subject to the terms of your service agreement. We retain ownership of any underlying templates, frameworks, proprietary processes, and pre-existing intellectual property used to create deliverables, and reserve the right to reuse such non-client-specific elements in work for other clients.
Any trademarks, service marks, or trade names referenced on the Site belong to their respective owners.
7. Disclaimers
THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Site or Services will be uninterrupted, error-free, or completely secure, or that any specific business results (such as lead volume, conversion rates, or revenue) will be achieved through use of our Services. We are not responsible for the performance, uptime, or policies of third-party platforms we integrate with, including GoHighLevel and Stripe, which are governed by their own respective terms.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, LNL SOLUTIONS AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
In no event shall our total aggregate liability to you for any claim arising out of or relating to these Terms or the Services exceed the total amount paid by you to LNL Solutions for the Services giving rise to the claim in the twelve (12) months preceding the event giving rise to the liability.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
9. Indemnification
You agree to indemnify, defend, and hold harmless LNL Solutions and its owners, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to: (a) your violation of these Terms; (b) your violation of any applicable law, including telemarketing or data privacy laws; or (c) any content, contact lists, or campaigns you direct us to send or configure on your behalf without proper consent.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws principles. You agree that any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the state and federal courts located in Massachusetts, and you consent to personal jurisdiction in those courts.
11. Contact Information
If you have questions about these Terms, please contact us:
LNL Solutions
Address: 2 Lawton Ave, Westford, MA 01886
Email: [email protected]
Phone: (978) 799-1530
Website: https://lnlsolutions.services
Privacy Policy: https://lnlsolutions.services/privacy-policy