LNL Solutions
Privacy Policy
Last Updated: June 25, 2026
LNL Solutions (“we,” “us,” or “our”) operates the website located at https://lnlsolutions.services (the “Site”) and provides website development, marketing automation, and AI integration services to small businesses (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Site, use our Services, or otherwise communicate with us, including via SMS/text messaging.
By using our Site or Services, or by opting in to receive SMS messages from us, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Site, Services, or SMS program.
1. Information We Collect
We collect the following categories of information:
a. Information You Provide Directly
Contact information: name, business name, email address, phone number, and mailing address
Information submitted through contact forms, intake forms, or consultation requests
Billing and payment information, processed via our third-party payment processor (see Section 7)
Communications you send to us, including emails, form submissions, and text messages
Mobile phone number and consent records when you opt in to receive SMS messages from us
b. Information Collected Automatically
Device and browser information (IP address, browser type, operating system)
Usage data (pages visited, time on site, referring URLs, click activity)
Cookies and similar tracking technologies (see Section 5)
c. Information From Third Parties
Information passed to us through our use of GoHighLevel, such as form submissions, appointment bookings, or workflow activity tied to your account
Publicly available business information used in the course of providing marketing services
2. How We Use Information
We use the information we collect to:
Provide, operate, and maintain our Services
Communicate with you about inquiries, appointments, invoices, and service updates
Send transactional and, where you have opted in, promotional SMS and email messages
Process payments through our payment processor
Improve our Site, Services, and customer experience
Maintain records for legal, accounting, and compliance purposes
Detect, investigate, and prevent fraudulent or unauthorized activity
We do not use the information we collect for any purpose incompatible with the purposes described in this Policy without providing you notice and, where required, obtaining your consent.
3. SMS & Communications
a. Opt-In
By providing your mobile phone number and affirmatively opting in (for example, by submitting a web form, checking a consent box, or replying to an initial opt-in message), you consent to receive SMS text messages from LNL Solutions related to appointment reminders, service updates, billing notices, and, where applicable, promotional offers. Consent to receive SMS messages is not a condition of purchasing any goods or services from us.
Message frequency may vary. Message and data rates may apply, as determined by your mobile carrier.
b. Opt-Out
You may opt out of receiving SMS messages from us at any time by replying “STOP” to any message you receive. After you reply “STOP,” we will send you a final confirmation message, and you will no longer receive SMS messages from us unless you opt in again. If you need assistance, reply “HELP” or contact us using the information in Section 9.
c. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. We are not responsible for any delays or failures in message delivery that are outside of our control.
4. Data Sharing Policy
We do not sell your personal information.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All other categories of personal information may be disclosed to third parties or affiliates for marketing/promotional purposes after consent is given.
SMS opt-in consent and mobile phone numbers collected for text messaging purposes are never shared, sold, rented, or disclosed to any third party or affiliate for their own marketing or promotional purposes, under any circumstances.
We may share information with the following limited categories of recipients, solely as necessary to operate our business and provide the Services:
Service providers and processors who perform functions on our behalf (such as GoHighLevel and Stripe), under contractual obligations to protect your information
Professional advisors (such as accountants or attorneys) where necessary for legitimate business purposes
Government authorities or other parties, where required to comply with applicable law, legal process, or to protect our rights, property, or safety
A successor entity in connection with a merger, acquisition, or sale of business assets, subject to this Policy's continued protections for mobile information
5. Cookies & Tracking
Our Site may use cookies, web beacons, and similar tracking technologies to operate the Site, remember preferences, and analyze traffic patterns. These may include:
Essential cookies necessary for basic Site functionality
Analytics cookies that help us understand how visitors use our Site
Functional cookies that remember your preferences
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our Site. We do not currently respond to “Do Not Track” browser signals.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These safeguards include the use of secure, reputable third-party platforms (such as GoHighLevel and Stripe) that maintain their own industry-standard security measures.
However, no method of electronic transmission or storage is completely secure. While we work to protect your information, we cannot guarantee its absolute security.
7. Third-Party Services
We rely on the following third-party service providers to operate our business and deliver our Services. These providers act as data processors on our behalf and are contractually and/or by policy restricted from using your information for their own independent marketing purposes.
a. GoHighLevel
We use GoHighLevel as our core customer relationship management (CRM) and marketing automation platform. GoHighLevel processes information such as contact details, form submissions, appointment data, and SMS/email communications on our behalf, in its capacity as a data processor. GoHighLevel's own handling of data is governed by its privacy policy, available at https://www.gohighlevel.com/privacy-policy.
b. Stripe
We use Stripe to process payments for our Services. When you make a payment, your payment card information is collected and processed directly by Stripe in accordance with Stripe's own privacy policy and security standards; we do not store full payment card numbers on our own systems.
c. Other Service Providers
We may engage additional service providers (such as hosting, email delivery, or analytics providers) as needed to operate our Site and Services. Any such provider is permitted to use your information only as necessary to perform services for us and not for its own independent purposes.
8. Your Rights
Depending on your state of residence, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information, subject to certain legal exceptions
Opt out of the sale or sharing of personal information (we do not sell personal information)
Withdraw consent to receive SMS messages at any time by replying “STOP”
Request a copy of the personal information you have provided to us in a portable format
To exercise any of these rights, please contact us using the information in Section 9. We will respond to verified requests within the timeframe required by applicable law.
9. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
LNL Solutions
Address: 2 Lawton Ave, Westford, MA 01886
Email: [email protected]
Phone: (978) 799-1530
Website: https://lnlsolutions.services
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our Site or Services after changes are posted constitutes acceptance of the updated Policy.